PRIVACY POLICY

Updated: April 23 2025

PRIVACY POLICY

At Ranai Beauty we value and respect your privacy, and we’re committed to protecting your personal data. We have a strict policy where we do not rent or sell your information to anyone, for any reason. This policy explains how we collect, use, safeguard and share your information when you purchase our products or visit our website, Ranai Beauty. 

By visiting our website, you consent to the terms and practices outlined (described) in this policy. However, if you do not agree, please discontinue the use of our website.

If you have any questions and/or concerns regarding these terms, please send us an email at support@ranaibeauty.com or visit our contact page to send our support team a message.

 

Information We Collect:

We collect several types of personal information, including:

·       Contact Information: Name, email address, postal address, phone number.

·       Demographic Information: Age, gender, location (if voluntarily provided).

·       Purchase Information: Products purchased, order history, payment information (processed securely by third-party payment processors).

·       Website/App Usage Data: Browser type, IP address, pages visited, time spent on the site, device information, cookies and similar technologies.

·       Social Media Interactions: If you interact with us on social media platforms, we may collect public information you share.

·       Customer Service Interactions: Information provided during customer service interactions, such as product inquiries or complaints.

 

How We Use Your Information:

We use your personal information for the following purposes:

To fulfil your orders and provide customer service:

Processing payments, shipping products, responding to inquiries, and resolving issues.

To personalize your experience:

Tailoring product recommendations, displaying relevant content, and improving our website and app.

To communicate with you:

Sending marketing emails, newsletters, promotions, and other updates (with your consent).

 

To improve our products and services:

Analyzing customer data to identify trends, understand preferences, and develop new products and services.

To comply with legal obligations:

Responding to legal requests, complying with regulations, and protecting our rights.

 

Sharing Your Information:

We may share your personal information with:

Third-party service providers: Such as payment processors, shipping companies, and marketing agencies, who help us fulfil our services.

Our affiliated companies: If we have any, for internal business purposes.

Law enforcement or regulatory agencies: When required by law or legal process.

 

Your Rights:

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.

Rectification: You can request that we correct any inaccurate or incomplete information.

Deletion: You can request that we delete your personal information, subject to legal requirements.

Opt-out: You can opt-out of receiving marketing emails or other communications.

Data Portability: You can request a copy of your personal information in a portable format.

 

Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security technologies and procedures to safeguard your data.

 

Contact Us:

If you have any questions or concerns about this Privacy Notice or our privacy practices, please contact us at support@ranaibeauty.com

 

Changes to this Privacy Notice:

We may update this Privacy Notice from time to time. We will post any changes on our website and notify you if the changes are material.