Shipping & Returns

Free Shipping:

FREE standard shipping for orders over $45.00 on all products.

 

U.S. Domestic Orders:

We ship to all locations within the United States.

 

International Orders:

International orders are not accepted at the moment on our website. We apologies for the inconvenience.

 

Shipping Methods:

We offer standard and expedited shipping options.

 

Shipping Cost:

We offer stand and expedited shipping options

 

Order Processing time:

Orders placed Monday-Friday are fulfilled within 2-3 business days. Orders placed after 4 pm EST will be processed the next business day. (Business days includes Monday through Friday excluding weekends and holidays.

 

Shipping Time:

Standard shipping typically takes 3-7 business days, while expedited shipping takes 1-3 business days.

 

Tracking information:

You will receive a tracking number once your order has been shipped.

 

Order Cancellation:

You can only cancel your order prior to the shipment. To cancel your order please email us at support@ranaibeauty.com or send a message to our support team by using our contact form.

We cannot cancel an order once an order has been shipped & moved to fulfilment.

 

 Changes to order:

after placing an order, purchased items and discounts cannot be altered, so please ensure accurate selection of items, codes, and information.

 

Return, Exchange and Refunds:

To maintain the high standards, we set for our products, we have a strict policy in place: all sales are final. This policy helps us ensure that every product you receive is in perfect condition and has not been compromised in any way. We appreciate your understanding and support in helping us uphold these quality standards. As a result, no returns or exchanges are accepted after order placement.  

Lost, Stolen or Damaged Packages:

We take all precautions to ensure your order arrives undamaged and in perfect condition, we are not liable for lost or damaged packages caused by the shipping carrier. A claim will need to be filed directly with the shipping carrier. Feel free to reach out to us for assistance with your claim. We’re here to help support you the best way we can through the process of filing a claim.

Received Missing/incorrect item(s):

To address any incorrect or missing items, contact us at support@ranaibeauty.com within 5 business days of receiving your order. Please include pictures of damaged items for assistance. Expect a refund or replacement promptly. Our team will happily send you a refund or replace the missing/incorrect item.

 Contact Information:

If you have any questions about our shipping or return policies, please contact us at support@ranaibeauty.com or send a message to our support team by using our contact form

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